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• #Outlook for mac keeps putting email in junk how to#

This is what we called "deliverability" and is what we called the first step to having a successful email marketing.

#Outlook for mac keeps putting email in junk how to#

If you have been sending emails and know that your emails are going to your recipients' junk folder and don't know what to do? Here, we explain how to improve your email deliverability In this Knowledgebase, you learn how to email to your recipients to give the best chance of making it into their inbox. It is far better to set Outlook to 'trust' email from individual, trusted email addresses from such large domains.How to prevent emails going to recipient's Junk folder? This is because they cannot be treated as email from a single organisation. NOTE: We recommend you do not use the Never Block Sender's Domain feature for email from large service provider domains, such as. It would still be wise to check your Junk E-Mail folder from time to time "just in case", or if an expected email doesn't seem to have arrived. Add addresses to the Safe Senders and Recipients list, or the Blocked Senders list, as required.Click the Automatically filter junk e-mail option.If you want to use the OWA junk filter selectively, do the following: Click to select the Don't move e-mail to my Junk E-Mail folder option, which is at the top.Click on Block or Allow in the column on the left.Click on the Options tool at the top right of the OWA page.If you want to stop all junk filtering by OWA, do the following: To always accept email from the sender's domain (for example, sussex.ac.uk) click the Never Block Sender's Domain option ( but see the Note below).

To always accept messages from that single address, click on the Never Block Sender option.Click to select the message from the address or domain you want to accept in future.If you want to use the Outlook junk filter selectively, do the following: ( however, note that if you have specified any blocked senders, any messages from them will still go into the Junk E-Mail folder) Click the topmost option, labelled No Automatic Filtering.If this happens, ignore the instruction, click on OK and continue with step 3. To enable the Junk E-mail filter, switch to Cached Exchange Mode." Click on the Junk tool button in the toolbar near the top left of the Outlook window.Īt this point you may see a message box appear, with the message " The Junk E-mail filter is not available for your Microsoft exchange e-mail account because you are working online.If you want to stop all junk filtering by Outlook, do the following: Note also that if you use Outlook Web App (OWA) in addition to standard Outlook, you will need to apply the method to both applications as described below. The method varies slightly, according to your version of Outlook. As the behaviour is not universal, it's likely that other features of some emails tip them over a 'junk threshold' and cause them to be put into the Junk E-Mail folder.Įmail from a given address, or from an entire mail domain (usually an organisation such as sussex.ac.uk), or indeed all your incoming mail can be protected from being 'junked', as follows. The filtering rules are controlled by regular updates from Microsoft, and unfortunately they cannot be changed or disabled by IT Services. Outlook uses a built-in, fixed set of filtering rules to scan emails in order to identify likely spam. Recipients may even notice the newly-delivered message appear in their Inbox, only for it to vanish a moment later. As a result, people are often led to believe they haven't even received the message, until they discover it later in the Junk E-Mail folder.

This can even happen to email from colleagues within the university. Usually some feature of the message will have caused it to be treated as junk. Sometimes, seemingly for no apparent reason, Outlook or Outlook Web App (OWA) will put genuine email into your Junk E-Mail folder. 2455How can I stop Outlook or OWA putting incoming email into the Junk E-Mail folder?